Here’s the thing: once you register your August device, the warranty isn’t automatically “in your face” or easy to check like a delivery status. You need a system, a way to confidently check if your lock or video doorbell is still covered. It’s kind of like having a digital receipt that you can pull up anytime, except a bit more involved. I’ll walk you through exactly how to track your August Smart Home device warranty after registration so you’re never left guessing.
Why Tracking Your August Device Warranty Matters
Honestly, most people don’t think about warranties until something goes wrong. But warranties are your safety net. Imagine your August Smart Lock suddenly stops responding or your smart doorbell’s battery drains faster than usual. Wouldn’t you want to know if you’re still covered for a replacement or repair?
The warranty essentially protects your investment. Since smart home devices can be tech-heavy, they might face issues like firmware glitches, hardware failures, or even battery troubles. Your warranty can cover these hiccups, but only if you know the start and end date—and that’s where tracking comes in.
Plus, tracking your warranty gives you peace of mind. It’s like checking your phone’s storage before a big update—you want to know you’re ready and covered. Without tracking, you’re flying blind on when the warranty expires and whether your device is eligible for assistance.
How August Smart Home Device Registration Works
Before you can track your warranty, you first need to register your August device—this step links your purchase to your name and account. Usually, when you buy an August Smart Lock or doorbell, either online or in-store, the device comes with a unique serial number or product code.
Registering is done through the August app or their website. You’ll enter that serial number, along with your purchase info, and then you’re linked in their system. It’s kind of like signing up for a gym membership—you give your details and get a membership card; here, your smart device becomes “yours” officially.
This registration process triggers the start of your warranty period. So, if you’re trying to figure out when exactly your warranty kicks in, your registration date is a key piece of the puzzle.
Registering Through the August App
To register, open the August app on your phone. There’s a straightforward setup guide prompting you to add your new device and enter its serial number. If you bought the device from a retailer, keep your receipt handy—it often asks for purchase date or store info during registration.
Once you complete this, August’s system notes down your purchase and start date for warranty purposes. This app-based registration means your device data is stored on their servers, which helps when you need to check or track warranty later.
Where and How to Check Your August Warranty Status
Here’s the tricky part. August doesn’t send you a separate warranty card like old-school electronics. Instead, your warranty details are tucked away in your account on their app or website. So, to track your warranty, you’ll want to log into your August account.
Once signed in, look for a section like “My Devices” or “Registered Products.” Here, you’ll see a list of all your August smart devices linked to your profile, along with details about each one.
Most importantly, your warranty information is often listed here or accessible via a link labeled “Warranty Info” or “Device Details.” Sometimes it includes the purchase date, warranty term (typically one year from purchase), and expiration date.
If your device is missing from this list, it might mean it wasn’t registered correctly—so double-check your registration or reach out to August support.
Using the August Website
If you prefer desktop over app, visit the August website and log in to your account. Navigate to your profile or device management section. The warranty info will be displayed similarly, offering a snapshot of your coverage status.
This can be especially handy if you want to print or save warranty documents for future reference.
How to Handle Warranty Issues or Claims With August
You might be asking, “Okay, so I can check if I’m still covered—but what happens if my device breaks?” August’s warranty usually covers manufacturer defects and hardware failures, but not accidental damage or wear and tear.
If your device isn’t working right, the first step is to run basic troubleshooting: reset your device, check battery life, or try syncing it again via the app. Sometimes, what seems like a hardware failure is just a glitch you can fix.
If the problem persists and you’re within your warranty period, contact August customer support. They’ll ask for your device info, purchase proof, and a description of the issue. From there, if you qualify, they’ll guide you to repair or replacement.
Gathering Your Purchase and Registration Details
Before reaching out, make sure you have:
- Your purchase receipt or invoice
- Device serial number or product code
- Date of purchase and registration
- Details of the issue you’re experiencing
Having all this ready helps speed things up and avoids the “where’s my warranty?” back-and-forth.
Common Troubleshooting Tips Before Claiming Warranty
Sometimes, what looks like a device failure is just a fixable hiccup. For example, your August Smart Lock might not respond because its battery is low or the remote connection got lost.
Try these steps first:
- Check and replace batteries: Some August devices use rechargeable batteries or standard AA/AAA cells—make sure they’re charged or fresh.
- Reset or re-sync: Use the app to reset or remove the device, then pair it again. This often solves communication glitches.
- Update firmware: Outdated software can cause bugs. Check if your app shows an update and install it.
- Double-check pairing: If you’re using a remote or keypad accessory, make sure it’s paired properly.
If none of these work, then it’s time to dig into warranty coverage and see your options for repair or replacement.
How Long Does the August Warranty Last?
Typically, August offers a one-year limited warranty on their smart locks, doorbells, and related accessories. That means starting from the date you register or purchase (whichever August uses as the official start), you have 12 months of coverage.
Within that year, if your device fails due to a manufacturing defect, you’re usually eligible for a free repair or replacement. Keep in mind this doesn’t cover normal wear, accidents, or unauthorized modifications.
If you registered your device late or have trouble confirming your purchase date, it might be worth contacting August support to clarify your warranty timeframe. Knowing how long you have left can help you plan or decide when to troubleshoot versus replace.
What To Do If Your August Warranty Has Expired?
Here’s the harsh truth: once your warranty runs out, the cost of repairs or replacements is on you. But that doesn’t mean your device is useless! August devices are designed to last and have strong software updates that keep them relevant.
If a part breaks after warranty, you might find replacement accessories or batteries through authorized sellers. Alternatively, some third-party repair shops specialize in smart home gear, although you should be cautious about voiding any remaining support or causing damage.
You can also decide if it’s time to upgrade. Sometimes, investing in a newer model with updated features and better battery life offers more value than fixing an older unit.
Keeping Your August Warranty Info Organized for the Future
Honestly, the best way to avoid warranty confusion is to set yourself up from day one. When you register your August smart device, save a snapshot of the confirmation screen or email. Put your purchase receipt and registration info in a dedicated folder on your phone or cloud storage.
You might even want to keep a simple spreadsheet or note that lists each device, purchase date, serial number, and warranty expiration. That way, if your lock suddenly stops working on a rainy night, you’re not scrambling through emails or digging for info.
Remember: tracking your August smart home device warranty isn’t a one-and-done task. It’s good to check it occasionally, especially before heavy seasonal use or big software updates.
“A little organization today saves a lot of stress tomorrow—especially when your front door is locked by tech.”
Wrapping It Up
Tracking your August Smart Home device warranty after registration might feel like a small chore, but it’s kind of like remembering where you put your umbrella before a storm. You don’t think about it until you need it, but when that moment comes, you’re grateful it’s there.
Between registering your device properly, knowing where to find your warranty info on the August app or website, and understanding the coverage period, you put yourself in a great spot. Don’t forget to troubleshoot first—sometimes your problem is a quick fix, not a warranty claim.
Keep your receipts, save your registration confirmations, and check in on your warranty now and then. That way, your smart lock or doorbell will keep working smoothly, and you’ll avoid surprises or unnecessary expenses. After all, smart home tech is supposed to make life easier—not more stressful.
